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QuickBooks error message: The transaction is empty.

Occurs: When trying to import a Receive Payment (customer payment) type transaction into QuickBooks.  QuickBooks returns an error: The transaction is empty

Cause: When importing a receive payment type transaction into QuickBooks, if the Total Amount column is not mapped or blank QuickBooks thinks that the total is 0.00 and therefore empty.

Solution: Make sure that the Total Amount column is mapped and that the value in the field is the total of the payments or is not 0.00

Article ID: 84, Created On: 10/21/2011, Modified: 10/21/2011