Error description: While activating the Zed Axis application the process stalls and will not complete.
Cause: The Zed Axis program files folder does not have sufficient write permissions for the license files to be copied into the folder, the process will not complete until permissions are applied. This will occur on Windows Vista and Windows 7 operating systems that have User Access Control on.
Solution: To resolve this issue you have two options;
Login into Windows using the Administrator login and then attempt to activate the application. Important the login name is "Administrator" this is not the same as a user with Administrator level permissions;
or
Modify the folder permissions to allow write access
Modify the folder permissions C:\Program Files\Zed\Axis 4.0 to allow read write for all user accounts.
- Click Start, click My Computer, and then locate the folder C:\Program Files\Zed\Axis 4.0 where you want to set special permissions.
- Right-click the folder, click Properties, and then click the Security tab.
- Click Advanced, and then use the following steps:
- Click the name of the Users group, and then click Edit, select the User group again and click Edit.
- In the Permissions box, click to select the options to allow Full Access or at least Write access, and click OK to save the settings.
- Now reattempt to activate the application.